Delete your AI Tarot Chat account and data
How to delete your account and data in AI Tarot Chat (AI 타로 챗) by DAMOA Studio. There is no separate sign-up: the App creates an anonymous user account automatically, and Google sign-in is linked only for the membership.
Option 1. Delete in the App (recommended)
- Open the AI Tarot Chat app.
- Go to Settings (설정) in the bottom tab bar.
- Tap Delete my data (내 데이터 삭제) at the bottom, then tap Delete (삭제) to confirm.
Your data is deleted immediately and cannot be restored.
Option 2. Request by email (if you uninstalled the App or cannot use it)
Send an email to damoa7804@gmail.com with the subject "AI Tarot Chat account deletion request". Include the Google account email you used for the membership (if you signed in) or your Google Play order number (starting with GPA.). We will find and delete your account within 7 days and reply by email. If you never signed in, the information on our server cannot identify you, so only Option 1 is possible; server copies of readings are deleted automatically after 7 days.
Data that is deleted
- Your user information on the server (user identifier created by the App, Google account link, consent records, daily usage counts)
- Server copies of your readings (questions, cards, readings, follow-ups), which are deleted after 7 days anyway
- All reading history stored on your device
- Your Firebase sign-in account (anonymous account and Google sign-in link)
Data kept because of legal requirements
- Payment and withdrawal records: 5 years (Korean E-Commerce Consumer Protection Act)
- Consumer complaint and dispute records: 3 years (same Act)
- Access logs: 3 months (Korean Protection of Communications Secrets Act)
AI usage statistics that cannot identify you (no question text) may remain.
Please note
- Deleting your data does not cancel your membership subscription. Cancel it separately in the Google Play app → Profile → Payments & subscriptions → Subscriptions.
- To delete only your reading history, use Settings → Delete all records (기록 전체 삭제) or delete records one by one in History (server copies are deleted too).
See the Privacy Policy for details.